Terms of use

Last updated: November 14, 2026. Plain-language terms. By using this site you agree to them.

1. Who we are

This site is operated by Astrocare ("we", "us"). You can reach us at our support email.

2. What the service is

We calculate astrological birth charts from the birth details you enter and provide written interpretations of them. A basic chart and short reading are free. Full readings are sold as one-time digital purchases.

3. Entertainment and reflection only

Astrology is a symbolic tradition. It is not a science, and nothing on this site is a prediction or a statement of fact about you or your future. Readings are provided for entertainment and personal reflection. They are not medical, psychological, legal, financial or other professional advice, and you should not rely on them to make decisions in those areas. If you are struggling, please speak to a qualified professional or a local support line.

4. Who can use it

You must be at least 18 years old, or the age of majority where you live, to buy a reading. Only enter another person's birth details if you have their permission.

5. Prices and payment

• Prices are in Canadian dollars. Every price is shown before you pay and is charged once. We do not sell subscriptions and we never charge you again without a new purchase that you make yourself.
• Payments are processed by our payment provider. We do not see or store your full card details.
• Prices shown on the site do not include sales tax. 13% HST is added at checkout and shown as its own line before you pay.

Questions ("Ask your chart")

• A reading includes one free question. Further questions are sold in packs, each a single one-time charge. Questions do not expire and nothing renews.
• Answers are written by an AI model working from your calculated chart, not by a human astrologer. Like the readings, they are for entertainment and reflection: they describe patterns and timing, not guaranteed events, and they are not medical, psychological, legal or financial advice.
• A question counts as used when it is answered. If we cannot answer, or the reply is only to say the question is outside what this service is for, it is not counted.
• Unused questions can be refunded within 24 hours of buying a pack, in proportion to the price paid. A question that has been answered cannot be refunded.

Expert Astrologer Review

• You send up to ten questions together with the details of your situation. An astrologer on our team reads your chart and answers each question in writing. The in-depth option adds step-by-step guidance for each question and a written reading of your chart.
• We deliver your answers to your private link within 24 hours of receiving your questions. The time starts when you send them, not when you pay. Once sent, the list of questions is final.
• You may cancel for a full refund at any time before your answers are delivered, including when they have not arrived within the promised time.
• Once your answers have been delivered, the review is complete and cannot be refunded, because the work was written for you personally.
• Like everything on this site, the review is offered for reflection and guidance. It does not predict events with certainty and is not medical, psychological, legal or financial advice. Decisions you make remain your own.

6. Delivery and access

A reading is delivered immediately after payment as a private web link. The link is your access key: anyone who has it can open the reading, so keep it private. We aim to keep purchased readings available indefinitely. If we ever have to shut the service down, we will give customers with an email on file reasonable notice so they can save a copy.

7. Refunds

If you are not satisfied with a reading, ask for a refund within 24 hours of purchase, using "Request a refund" on your readings page or by email, and we refund 100% of what you paid for it. Question packs and the Expert Astrologer Review have their own refund terms, set out above. We offer one refund per customer: if you have been refunded before, we may decline a further request. See the refund page. None of this limits any rights you have under consumer law where you live.

8. Accuracy

We work hard to make the astronomical calculations accurate, and we describe how on the calculation page. A chart can only be as accurate as the birth details entered. We do not guarantee that a reading will feel accurate or useful to you.

9. Acceptable use

Do not misuse the site: no attempts to break or overload it, to access other people's readings, to scrape it in bulk, or to resell its content. The text of the readings is our copyrighted work. You may keep, print and share your own reading for personal, non-commercial use.

10. Liability

To the extent the law allows, the service is provided "as is", and our total liability for any claim relating to a purchase is limited to the amount you paid for it. Nothing in these terms limits liability that cannot legally be limited or removes consumer rights that cannot legally be waived.

11. Changes

We may update these terms. The date at the top shows the latest version. Changes do not affect purchases you have already made.

12. Governing law

These terms are governed by the laws of Ontario, Canada, without affecting any mandatory consumer protections in your own country.